We accept eligible returns within 30 days of delivery. Items must be unworn, unused and returned in their original condition and packaging. For change-of-mind or incorrect-size returns, return shipping costs are the customer's responsibility.
VERCANNO brings together timeless design, contemporary style and carefully selected footwear for men and women. Our collections are created for those who value elegance, versatility and confidence.
Yes. Payments are processed through secure payment providers available at checkout. We accept major payment methods depending on your country and availability.
Once your order has been dispatched, tracking information will be provided when available. You can use your tracking details to follow the progress of your delivery.
Yes. Eligible items can be returned within 30 days of delivery. If you need a different size, contact our Customer Care team. Where direct exchanges are unavailable, you may return the eligible item and place a new order.
Orders are typically processed within 1–3 business days. After dispatch, estimated shipping time is 5–10 business days.
We recommend checking our Size Guide before placing your order. If you're between sizes or need additional assistance, contact our Customer Care team before ordering.
Our Customer Care team is available to assist with products, sizing, orders, shipping and returns. Contact us at support@vercanno.com